What are my delivery costs?
All UK orders over £100 will receive FREE Standard Delivery*
UK Standard Delivery: £3.95 (3 - 5 working days)
- UK Next Working Day Delivery: £7.50
- Standard Delivery for large items: £9.95 (3 - 6 working days)
- Europe Standard Delivery: £9.50 (7 - 10 working days)
- Europe Standard Delivery for Larger Items: £11.50 (7 - 14 working days)
- Nationwide Furniture Delivery: from £14 (5- 12 working days)
Do I qualify for free delivery?
Delivery is free on orders of £100 or more with the exception of orders containing furniture and some large or fragile homeware items which are charged according to postcode and weight.
When will my order be sent?
>We aim to dispatch all orders received before 5pm on the same day.
> On all standard deliveries, please allow 3-5 working days to receive your order once it has been dispatched.
Saturday and Sundays are NOT classed as working days. For this reason, anything ordered on a Thursday afternoon or Friday morning will be delivered on the following Monday, and anything ordered from Friday afternoon up until Monday morning may be delivered on the following Tuesday.
During a C&C sale or busy periods (e.g.Xmas) delivery can take 5-7 working days.
What if I am not at home when they deliver?
We recommend you use an address where there will be someone to receive the delivery. For many people, this will be a work address. However, if you are out, the normal procedure is for the delivery service to leave a "While You Were Out" card. You can then collect from a depot or re-arrange delivery for a time that suits you.
We do not accept liability for any delivery instructions issued to the delivery company by the customer. If you leave instructions requesting a parcel to be left in a different location (e.g. shed, garage, with a neighbour) we cannot accept responsibility if you fail to receive your parcel.